Muhammad Malik

Muhammad Ali Abbas Malik-|- | MD/CA Test Management | QA Automation testing | Test Strategy | AI/Gen AI | Process Improvement | Analytical Mindset| Rapid Issue Resolution | Data analysis | Gap Analysis | Project Management EXPERIENCE: QA Lead Maximus, McLean, VA 11/2021 – Present • Oversee and direct the test strategy and planning for implementing a $25M Medicaid provider application product to various states and meeting the CMS's NASPO requirements. • Supervise software testing activities for system implementations and Operations and Management software development projects. • Integrating AI tools into various project areas and preparing data for Machine Learning (ML) will drive innovation and enhance project efficiency and effectiveness. • Estimation and planning on the level of testing efforts for new projects and client requests • Support clients in project management and test management activities. • Oversee and manage the implementation of CI/CD pipelines. • Exercise leadership by guiding a team of 10-15 personnel, ensuring coordination and efficiency for successful project implementation. • Manage user acceptance testing (UAT), end-to-end (E2E) testing, and pre-production testing to ensure the system’s successful implementation and go-live. • Manage a 20+ testing team, including automation and performance teams, to build a robust solution and frameworks. Senior Consultant Capco, McLean, VA • • • • • • • • • • 08/2017 – 11/2021 Led and managed multiple teams for large financial institutions in the banking and mortgage industry. Conduct financial data analysis, data governance, and testing of large data systems. Perform business and data analysis for multiple systems and conduct gap analysis on various database systems. Collaborate with executives and C-level clients to help complete projects, including creating a project roadmap and developing solutions. Plan test automation strategies, prepare test plans, and create test schedules involving multiple teams. Lead testing teams of 11+ resources, providing coverage for UI, backend, interfaces, and database validation in agile and waterfall methodologies. Facilitate defect triaging meetings and work closely with stakeholders to identify and mitigate bugs. Update and create business documents (BRDs), transformation rules (BRS), and user stories. Develop data architecture flows and lead architectural system changes by collaborating with IT and business teams. Review and facilitate the drafting of test scenarios and cases, leveraging test management tools such as HP ALM, JAMA, JIRA, and Azure DevOps. Ali Malik, 2/4 • • Manage and plan sprint automation testing for sprint cycles. Oversee and manage performance testing activities for applications. QA Test Lead/Consultant Deloitte Consulting, Harrisburg, PA • • • • • • • • • • • • • • • • • 11/2014-08/2017 Engaged in the development of a Health Care Provider Portal for a Public Sector Client using Integrated Eligibility (IE), a project worth $100+ million, in an Agile Scrum environment Prepared test cases and test scripts to test the functional requirements and prepared the requirements by tractability matrix for Health Care application Involved in automation and function testing using Selenium and HP QTP testing Web Services testing tool, SOAPUI Identified defects using defect management process, including retesting of system and integration defects and test cases Planned and prepared test strategy and operations development Managed planning and schedule and tracking schedule on MS Project Managed and led a team of 10+ QA testers and mentored and trained new joiners Identified defects and tracked them using defect tracking tools such as HP ALM, JIRA, and JAMA Led defect triaging meetings with Business and tech leads Prepared Test Case using Decision Tree (DT), Writing plan, execution plan, and plan for resource utilization Monitored the Test Objectives writing and Test Case Writing progress to make sure the project was On Track during the test scripting phase DB Testing by running batches in Putty/Msdos prompt and executing SQL queries in Oracle DB Prepared defect reports for the daily Bug triage meeting and prepared daily Execution Report that demonstrates the project’s status – On Track, At Risk, and Off Track. Coordination between different testing teams to manage the Load and Batch Volume Testing and preparing Load Test Kick-off deck and load testing specification documents Involved in developing the QA team and providing training, mentoring, and technical support for HP automation tools Involved in recruiting and developing training sessions for newly hired employees Member of Sales Support team working on new sales 2 Ali Malik, 3/4 SOFTWARE ENGINEER/QA Checkpoint Technologies, Tampa FL • • • • • • • • • • • • • • • • Provided support services to customers leveraging HP Software (LoadRunner, Performance Center, ALM, Quality Center, and QuickTest Professional.) Identified the problems and solved the technical issues using knowledge and experience in the HP software, Java, SQL, and C language Leveraged in-depth understanding of end-to-end customer experiences to identify main points and implement timely and efficient solutions to satisfy customer needs Installation, configuration, upgrades/patches, licenses, troubleshooting and maintenance of production and development systems Implemented and developed the new support portal using Java framework and team knowledge and management skills from the planning stage till the implementation Consulting services; Performance and Functional testing using QTP, LR, and Performance Center for various clients Performance testing and Functional testing using HTTP/HTML and Web services SOAPUI Mobile testing with Perfecto mobile and mobile labs Supported implementing client’s Backup / Recovery solutions in production, development, and quality assurance data center environments Knowledge and hands-on training on HP SaaS environment and HP security software, such as HP fortify-Web-inspect Off-site support for installation and implementation of HP software Troubleshooting in scripting and coding using C++ and condition loops Taking ownership of technical issues and working with other teams to resolve more advanced issues when necessary Provided customer service and troubleshooting application software issues via phone, email, and remotely Deep understanding of product configuration and management Write, publish, and maintain User Guide articles PROJECT ASSISTANT Sheladia Associates Inc, Rockville MD • • 12/2013-11/2014 09/2012-12/2013 Monitored and assisted in the procurement of goods, including collaborating with the firm’s other technical units to coordinate the recruitment process and to ensure a synchronized, timely, and uniform RFP for the funding organization (World Bank, USAID, Asia Development Represented the company to clients and subcontractors through fluency in spoken foreign languages (Russian) to aid fellow colleagues in further understanding the needs of given projects – prices ranging from $2-30 million 3 Ali Malik, 4/4 • • • • • • • • • Controlled 80% of preparing domestic bidding proposals for Kazakhstan’s road project and succeeded in being short-listed in the top two. Implemented projects overseas through backstopping and project management, requiring knowledge of aspects related to technical, administrative, contractual, business development, and client relations Handled financials by maintaining records of invoices, payments, and allowances for current and future project teams abroad, as well as followed through in re-invoicing Provided and assistant in budget preparation and monitored ongoing project budgets Monitored schedule reports of consultants and sub-contractors and assisted in the preparation of project schedule Collaborated on multiple projects and multiple business development efforts simultaneously; demonstrated the ability to prioritize and multi-task to meet deadlines Analyzed reports and updated by briefly explaining the direction of the projects Managed critical team administrative and operation functions, including maintenance of events database and contracting Evaluated and solved field problems and researched event logistics, venue options, and pricing daily PERFORMANCE TESTER (Contractor) T.RowePrice, Owings Mills MD • • • • • • • • 04/2012-09/2012 Developed test cases and test scripts to test the functional requirements and prepared the requirements by traceability matrix for the application Planned and wrote test cases according to the senior project manager’s instructions Generated reports using the Performance tool, analyzed, reported, and kept track of the defects according to the performance of the application. Analyzed, reported, and kept track of defects using HP ALM and Teamtrack Coordinated with internal teams to ensure that test environment, test data, codes, and end systems were available to support necessary test requirements Submitted test results, weekly status reports, and test summaries were reported to the project manager and team lead Kept up with the test schedule and interacted with software engineers to ensure clear communications on requirements and defect reports Attended change request meetings to make subsequent changes in testing while working closely with developers to update them with the load test results EDUCATION: Master in Project Management University of Maryland, College Park, MD Bachelor of Science in Civil Engineering East Ukrainian National University, Ukraine - 4