I have 7 years of EMR experience, 1 year and 7 months as a customer service advocate of health insurance US based, pharmacy assistant of 1 year experience, and 1 year and 2 months as patient discharge US hospital.
I handled various of roles such as handling customers inbound and outbound. Checking claim status, eligibility and benefits verification but inbound means giving off information to callers with HIPAA compliance, appeals, uploading hard files to the EMR for information safe keeping, and conducting survey about the patient hospital experience.
In addition, I attended a workshop mainly for billing, additional learnings about eligibility and benefits alone, and the dept of Medical Virtual Assistant role.
I believe I am a best fit for the role you offer in a job posting.