Muhammad Hamza Farooqui

MUHAMMAD HAMZA FAROOQUI PROFESSIONAL SUMMARY Provide Information about Vehicle in Company as Service Advisor. CONTACT H. No. 216/B4 St. No. 12/2 Muslimabad Misrial Road Dhok Syedan Rawalpindi, Pakistan +92 - - www.linkedin.com/in/ m-hamza-farooqui- LANGUAGES Urdu – Native Speaker English – Very good command PASSPORT NO. HW- DRIVING LICENSE NO. RI- WORK EXPERIENCE 03/2019– still Working Working Experience in Toyota GT Motors (dealership of Indus motors Corporation) as a Service Advisor Responsibilities: • Greeting customers and scheduling service appointments • Cataloguing customers concerns and comments • Writing service orders and descriptions of problems and repairs • Translating customers’ repair problems into standard repair terminology • Explaining repairs to customers • Enter Data in software • Detail of vehicles in Company Software • Test-driving vehicles to confirm service repairs • Estimating the cost and time needed for repairs • Handling customer complaints • Dealing with all insurance company representative • Dealing with all Insurance Surveyor 04/2016 - 03/2019 Working Experience in Royal Honda (dealership of Honda Atlas Cars Pakistan Ltd) as a Service Advisor Responsibilities: • Greeting customers and scheduling service appointments • Cataloguing customers concerns and comments • Writing service orders and descriptions of problems and repairs • Translating customers’ repair problems into standard repair terminology • Explaining repairs to customers • Enter Data in software • Detail of vehicles in Company Software • Test-driving vehicles to confirm service repairs • Estimating the cost and time needed for repairs • Handling customer complaints • Dealing with all insurance company representative • Dealing with all Insurance Surveyor EDUCATION • Bachelors of Arts from AIOU Islamabad(In progress) • Intermediate (ICS) from FG Liaquat Ali Degree College Rawalpindi • Matric from Federal Board CERTIFICATION I am certified level 1 Service Advisor form Indus Motors Corporation I am certified level 2 Service Advisor form Indus Motors Corporation I am certified level 1 Estimator Service Advisor form Indus Motors Corporation Microsoft Office Skills: I have completed 3 months short Computer Application diploma from TEVTA Rawalpindi, which included the following courses: • MS WordMS Excel • MS Access MS Outlook • MS PowerPoint • Typing Tutor Computer Graphic Designing Skills: I have completed 3 months short Computer Graphic Designing diploma from NICS Rawalpindi which included the following courses: CorelDraw – 11Adobe Photoshop 7 Micro Media Flash Adobe Premier Pro In page ADDITIONAL SKILLS MS office Photoshop Adobe premiere pro Communication Skills Window 10 Estimate Skills REFERENCES References available on request