Muhammad Hammad Iqbal

Hi! I’m a friendly and reliable Customer Support Specialist who enjoys helping people and solving problems. I’ve worked remotely and know how to handle customer questions through email, chat, and support tools. Whether it’s answering a quick question or solving a tricky issue, I always aim to make the customer feel understood and supported. I’m good at staying calm under pressure and explaining things clearly. I also learn new tools quickly and keep my work organized. I’ve used Microsoft Office and other online platforms, and I’m confident I can pick up any system you use, like Zendesk, Freshdesk, or similar CRMs.

I speak fluent English (IELTS Band 8) and Urdu, and I’m comfortable working with people from all backgrounds. I take pride in my communication skills, attention to detail, and ability to work independently. Outside of work, I’ve taken part in leadership and volunteer activities that taught me teamwork, empathy, and responsibility, qualities I bring into every customer interaction.

I’m looking for a remote customer support role where I can grow, learn, and be part of a team that cares about great service.