David Anderson
SUMMARY Accomplished Agile Delivery leader with a focus on facilitating multidisciplinary
teams to provide high-quality software. I specialise in increasing delivery predictability through
Agile governance and CI/CD implementation, achieving rates above 90%. Experienced in
removing technical and bureaucratic blockers, managing £2.5 million budgets, and coordinating
resource management for over 50 engineers.
EXPERIENCE
Software Engineering Manager | BT Group (Jun 2024 - Dec 2025)
● Restructured a 10-engineer "Lab Team", increasing delivery predictability to 90%
through Agile governance and automated testing.
● Provided leadership and coaching for developers, testers, and network engineers to
build a high-performing team environment.
● Developed team culture by defining roles, resolving conflicts, and supporting individual
aspirations through honest communication.
● Created cross-team resource management for departmental processes and governance
for 55 staff members.
● Implemented financial controls resulting in 100% cost recovery for engineering staff.
● Trained teams on engineering best practices and security techniques to improve
adherence to technical standards.
Head of Engineering | Synalogic Ltd (Mar 2022 - Jun 2024)
● Implemented Agile methodology, which moved delivery predictability from 20% to 80%
within three months.
● Introduced board-level reporting metrics to track engineering functions and facilitate
data-driven decision-making.
● Redesigned microservices architecture and distributed systems following outages to
improve platform stability.
● Eliminated failed releases to ensure all customer setups were correct the first time.
● Established mentoring programmes and defined clear career paths for all technical staff.
● Collaborated with senior leadership to define strategy and supported the creation of
Product Management roles.
Head of ICT & Information Governance | The Legal Ombudsman (Nov 2017 - Mar 2022)
● Directed an organisation-wide digital transformation of the Case Management System
using outsourced development teams.
● Managed a £2.5 million budget and established governance for third-party suppliers.
● Created a Business Continuity Plan that achieved a "Substantial" rating from the
Ministry of Justice.
● Transitioned 300 staff to remote work during the pandemic while maintaining operational
delivery.
● Developed investigation software using SQL and Java for national inquiries.
Application Development Manager | Interserve Plc (Jun 2016 - Nov 2017)
● Simplified project delivery using governance to ensure completions remained on time
and within budget.
● Implemented resource and budget management processes to improve financial
oversight and cost control.
● Created the IT Azure Cloud strategy to enable scalability and manage application costs.
Technical/Team Lead | Geopost UK (Oct 2012 - Feb 2015)
● Delivered over 30 projects on time by leading cross-functional Agile teams.
● Reorganised staff into multidisciplinary teams to improve efficiency and overcome
resistance to change.
● Established resource planning, reporting, and monitoring to increase project visibility for
stakeholders.
● Introduced test-driven development, continuous integration, and pair programming to
elevate software quality.
EDUCATION AND CERTIFICATIONS
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PRINCE2 Practitioner
Certified Scrum Master
BSc (Hons) Computing Science
ILM Line Management (Level 3)
SKILLS
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Agile/Lean Mindset: Scrum, Kanban, and XP application.
Stakeholder Management: Translating technical issues for non-technical leadership.
Risk & Finance: Budget management, risk mitigation, and business continuity.
Team Enablement: Coaching, mentoring, and conflict resolution.