Motunrayo Sanni

🚀As a dedicated Virtual Customer Service Representative, I specialize in delivering top-tier customer 

  support and administrative assistance. With over one year of experience, I have successfully managed 

  and resolved over 500 customer inquiries, achieving a 95% resolution rate and maintaining a 98% 

 customer satisfaction score. My expertise includes excellent communication, problem-solving, and 

 multitasking in dynamic environments.

🌟Key Skills🌟

✅ Customer Service Excellence

✅ Effective Communication

✅ Problem-Solving

✅Multitasking and Time Management

✅Customer Relationship Management

✅Process Improvement

✅ Follow-up and Engagement

✅Order Processing and Tracking

🌟Professional Achievements🌟

✅ Enhanced customer service processes, improving response times by 30%.

✅ Increased customer engagement through follow-ups by 25%.

✅ Successfully processed and tracked over 300 orders, ensuring accuracy and timely delivery.

🚀My mission is to help businesses build strong, lasting relationships with their customers by providing exceptional service and support. I am known for being reliable, detail-oriented, and proactive, consistently exceeding client expectations. Let’s connect and explore how I can contribute to your customer service success