I was a contact agent for almost 4 years from different employers. Most of the tasks that I was doing was sending emails to various clients regarding their concern and providing customer service support.
This will be my first time as a freelancer and I haven't been this excited for so long. I am willing to be trained to whatever program that will be offered. I can assure you that I am a quick learner.
I want to explore more because I know that I am perfectly fit for this industry.