Morshad Sharif

MORSHADUL ANWAR SHARIF Chittagong, Bangladesh-| - Shopify Virtual Assistant | Customer Support | SEO | Social Media | Photo & Video Editing | AI Tools Expert Professional Summary Detail-oriented and reliable Shopify Virtual Assistant with 7+ years of experience supporting eCommerce brands through seamless store management, responsive customer service, SEO-driven product listings, and high-converting content creation. Proven track record in using AI tools to streamline operations and improve customer satisfaction. Adept in both pet products and women’s fashion niches. Core Skills - SEO Product Listing & Optimization - Customer Support (Email, Chat, Social Media) - Social Media Management (IG, FB) - Product Photo & Video Editing (Photoshop, Canva, CapCut, Camtasia) - AI Tools: ChatGPT Image & SORA Video AI - Order Fulfillment & Tracking - Product Uploads Professional Experience Virtual Assistant – Pet eCommerce Store Remote | Jan 2018 – Present - Handled daily operations of a Shopify-based pet products store - Provided responsive and personalized customer service - Created and updated SEO-optimized product listings - Designed product images and videos for website and social media - Managed Instagram and Facebook posting schedule - Leveraged AI tools for faster content creation and customer replies Virtual Assistant – Women’s Clothing Store Remote | May 2025 – Present - Responded to customer inquiries and processed returns/refunds Tools & Technologies Shopify, Canva, Adobe Photoshop, CapCut, Camtasia, ChatGPT, Photoroom, Ideogram, Google Workspace, Excel, Meta Business Suite, TikTok Video Editor Languages English (Fluent) Bengali (Native)