Morshad Sharif

With over 7 years of hands-on experience, I specialize as a Shopify Virtual Assistant dedicated to helping eCommerce brands grow through efficient store management, high-quality customer support, and strategic content creation.

My expertise in Shopify includes product uploading order management. I have successfully handled day-to-day backend operations, ensuring stores run smoothly and customers receive excellent service at every touchpoint.

As a Customer Support Specialist, I manage customer inquiries with professionalism and empathy. Whether through email, chat, or social media, I ensure each interaction is prompt, respectful, and solution-oriented. I have experience handling refunds, exchanges, shipping inquiries — all while maintaining a brand’s tone and trust.

In the area of SEO Product Listing, I craft engaging, keyword-optimized product titles and descriptions that drive organic traffic and boost conversion rates. I have helped multiple stores improve their visibility by implementing best SEO practices for Shopify and other platforms.

My skills in Social Media Management allow me to plan, create, and schedule engaging posts that strengthen brand presence and connect with target audiences. I’ve managed Instagram, Facebook accounts, using tools like Canva and scheduling platforms Meta Business Suite.

With a strong background in Product Photo and Video Editing, I enhance product images and create short-form videos and reels suitable for ads or social media promotion. I use tools like Adobe Photoshop, CapCut, Canva, and Camtasia to deliver clean visual content.

What sets me apart is my advanced knowledge in AI tools. From using ChatGPT for copywriting to image and video AI tools for content creation, I bring speed, consistency, and innovation to every task. I also leverage AI for customer responses, creating SOPs, and optimizing workflows.

If you're looking for a reliable, detail-oriented, and tech-savvy virtual assistant to elevate your Shopify store or eCommerce business, I'm here to help. Let's build something great together!