Monirita M. Oliva

Monirita is an ambitious and hard-working individual. She handles multiple tasks on her daily basis competently and can work well under pressure.

She is an experienced Customer Service Representative for 10 years.

Where She can be dealt a lot with customer inquiries, concerns and dealing with different customers who are angry, frustrated, worried and afraid. She also doesn't just answer phone calls and was also analyzing customer accounts and issues, and She did a lot of research and multitasking too. Having said so, She knows, She can be a very efficient virtual assistance because She was able to surpass the very challenging world of customer service / BPO.

She is also a very proactive and fast learner person. She doesn't just settle for what She already knows but aims to continuously grow and expand her knowledge, skills, and expertise. So along with your guidance, She knows She can deliver quality results for the tasks that you will be assigned to her.

And now She still on the process of learning, exploring more things to gain more knowledge about this field. She undergoes a lot of training and had a certificate, just to make sure that She will be fit and do her job well.