Monica Pitogo

MONICA ELLA N. PITOGO E-commerce Customer Support Agent Profile Detail-oriented and highly organized Administrative Assistant with over two years of experience supporting office operations in fastpaced environments. workflows, and Adept ensuring at seamless problem-solving, daily streamlining operations. Known for exceptional multitasking skills, attention to detail, and a proactive approach to administrative support. -- Work Experience- live:.cid.5c89a5f7927a873e ESL TEACHER Teacher Tuburan, Jubay, Liloan, Cebu Teach Japanese Students how to speak in English Made sure that student learn comprehensive knowledge through me . Education Bachelor of Science in Psychology - CEBU TECHNOLOGICAL UNIVERSITY AMAZON PRODUCT RESEARCHER Product Research - Hunt for Profitable Products to sell in Amazon Advantages Advantages Email & Communication Management Administrative Organization Customer Service Relation Management Knowledge Team & Client Coordination Multi-Project Organization Manage Account to maintain good sales - AMAZON PURCHAISING MANAGER Purchaising Manager Make sure that the item sourced isworthy to purchase and is worthy to sell - CUSTOMER SERVICE MANAGER Customer Representative for Ecommerce Platform Attend to customer concern and make sure that their Skills questions are answered Anwswer different queries, making sure providing the Effective Communication best solution/s Conflict Resolution Product Knowledge Empathy & Patience Time Management Customer Retention Positive Attitude - ADMINISTRATIVE MANAGER Administrative Manager for Ecommerce Business Overseeing Customer Concern Management Supervising Query Resolution Process Enhancing Customer Service Efficiency