Monica Montenegro

5+ years of experience in Software QA Testing for web-based and mobile applications, with strong skills in test case design, cross-browser testing, and bug tracking.

1+ years of Customer Support (Chat & Email) experience, ensuring customer satisfaction by resolving inquiries and issues effectively.

Strong background in Administrative Assistance, content management, and process improvement to support smooth operations.

Known for being adaptable, detail-oriented, and collaborative, with a proven ability to manage multiple responsibilities efficiently