Monica De Freitas

MONICA DE FREITAS-- Felpham, West Sussex, England ABOUT ME After finishing my degree, my main mission has been taking on roles in which I can provide structure, aid and organisation for people/companies. Within these roles I have consistently proven my ability to meet and exceed deadlines as well as taking on new and exciting projects that lead to gaining new skills and improving on other skills. The constant need to problem solve in different areas within these roles shows that I am about to prioritise well and ensure that goals are being met and results are being achieved. EDUCATION Bachelor of Arts Sociology & Criminology Anglia Ruskin University 20019 - 2022 SKILLS Calendar & Email Management WORK EXPERIENCE August 2023 - Currently Rocks Bar & Grill l Bognor Regis, West Sussex Personal Assistant (& Social Media Manager & Function Coordinator) Working fully remote as a PA for the managing director has encouraged me to consistently be improving and learning new skills in order to complete projects, campaigns and tasks to a high standard. This role has meant improving my communication skills immensely as I handle the majority, to all, correspondence to do with the business. March 2023 - August 2023 Rocks Bar & Grill l Bognor Regis, West Sussex Social Media Manager & Function Coordinator Starting out in this small business as a Duty Manager, I was keen to take on more responsibilities to aid where needed. Taking on lessons from my previous role and making the time to learn more skills outside of work meant I was able to improve the Project Manager Social Media Management Marketing & Copywriting Time Management Function & Event Coordinator quality and consistency of all social media platforms and increase the rate of bookings and positive reviews left on review sites over a short time. January 2022 - September 2022 Rustington Sports & Social Club l Littlehampton, West Sussex Bar & Kitchen Manager This role was my introduction to how designing and implementing processes and organisation into a business is pivotal to achieve the goals they have. It was an incredible opportunity to improve administrative skills within multiple areas and improve the quality of communication the business had with the wider public. My proudest achievement in this role was increasing the bar’s revenue (which was one of their major goals) by 50% within the first three months. This role taught me how to take the knowledge I had gained in my degree and in previous front of house roles and use this to create streamlined systems for the business to achieve their goals. REFERENCES AVAILABLE UPON REQUEST