Monica De Freitas

My job role as a personal assistant for the managing director of an independent bar and restaurant post graduation has meant that I have many skills that are self-taught and I have enjoyed learning and developing skills to aid the company in achieving their overall goals. The following is a detailed list of the projects and responsibilities I have taken on as part of this role:

Website Creation & Maintenance:

• Creating a Website
• Industry Research
• Updating for Events/Projects
• Implementing SEO Keyword s
• Interlinking with all social medias
• Social Marketing
• Managing Online Bookings System

Social Media Management:

• Manage & Oversee Social Media Content
• Copywriting & Designing Content
• Monitor SEO & User Engagement
• Post & Stories Every Month
• Responding to all Messages/Enquiries
• Handling Online Bookings
• Facebook, Instagram, Google Business, Tripadvisor, Tiktok, Eventbrite Handling

Management Responsibilities:

• Liaising with Clients & Staff
• Maintenance of Daily Folders & Schedules
• Rota Building
• Setting Up & Maintaining Rota Softwares (Planday)
• Hiring Staff
• Till Management & Maintenance (EPOS)
• Invoice Handling

General Administration

• Devising/Maintaining Office Systems
• Arranging Meetings/Notes & Providing Assistance During Meetings
• Handling Enquiries, Phone Calls, Request & Dealing with them when appropriate
• Managing Printing & In Venue Advertising

Function & Event Coordinator

• Email Management
• Diary Management
• Communicating and coordinating before, during and after functions
• Feedback Outreach
• Deposit Handling

Project Manager:

• Background Research
• Campaigns (New Launches & Events)