Monde Zweni

I have intensive experience in customer service and technical support, so having worked in different fields nationally and internationally, this has allowed me to be a fast learner as well as adapting easily in the call center environment, and the skills I have gained will help me succeed in this role. As an accomplished customer service representative with over six years experience I have been exposed to a variety of CRM systems and continuously escalated incidents and took responsibility to ensure that process was followed and that the clients where satisfied after every interaction.