Monaliza Fuentes

Hi, I'm Monaliza, a passionate customer service representative with experience since 2017. My journey in customer service has been fueled by my desire to help others, turning challenges into positive experiences. I have honed my skills across phone, email, and chat support, handling each interaction with efficiency, empathy, and a touch of humor. My goal is always to exceed customer expectations and enhance my team’s reputation for exceptional service.

I spend a significant amount of time in front of my computer, researching facts and myths about various topics that pique my curiosity. Once I've gathered enough information, I love sharing my discoveries with friends, sparking interesting discussions and broadening our collective knowledge.

I am naturally curious and enjoy talking and sharing thoughts. My desire to learn and explore new ideas is a driving force in both my personal and professional life. This curiosity, combined with my extroverted nature, has been a significant advantage in my previous roles, allowing me to connect with people on a deeper level and understand their perspectives.

As a team player, I am eager to learn and grow within a collaborative environment. I believe that working together leads to the best outcomes, and I am always ready to contribute my skills and knowledge to support my team. My passion for customer service, coupled with my enthusiasm for continuous learning, makes me a dedicated and dynamic professional.

Thank you for taking the time to learn more about me. I look forward to bringing my passion and experience to your team and continuing to grow in a role that I love. Let's connect and discuss how I can contribute to your organization’s success.