Mona Anggia

With over a decade of dedicated experience in the fast-paced insurance and telemarketing sectors, I have built a career on a foundation of achieving exceptional results, fostering team growth, and mastering the art of strategic communication. My journey from a Telemarketing agent to an Associate Telemarketing Manager at industry leader PT. Prudential Life Assurance has equipped me with a powerful and versatile skill set that I am now eager to apply to new challenges as a dedicated Virtual Administrative Assistant.

Throughout my tenure, I consistently surpassed sales targets, achieving over 100% of my KPI and earning prestigious awards such as "The Best Assistant Telemarketing Manager." My success, however, is not just my own; it is a reflection of my ability to lead and inspire. I am passionate about coaching and mentoring, and I take immense pride in my proven ability to monitor team activities, provide targeted training, and collaboratively solve complex problems to unlock the full potential of my team members. This involves everything from live call analysis to developing strategic sales plans and fostering a solid, supportive team environment.

My leadership roles have been intrinsically linked with robust administrative and organizational duties. I am highly proficient in managing daily operations, controlling sales plans, ensuring accurate tracking and reporting, and handling detailed record-keeping—all crucial skills for effective administration and precise data entry. My background in Accounting from Universitas Borobudur further strengthens my analytical and detail-oriented approach.

As a proactive and optimistic professional who thrives on exploring new opportunities, I am excited to transition my skills into a remote setting. I am confident in my ability to provide exceptional support as a Virtual Assistant, handling administrative tasks, managing data, and applying my problem-solving and communication skills to help you achieve your goals. I am a collaborative team player, a strategic thinker, and I am ready to bring my dedication and high-performance track record to your organization.