I am a dedicated customer support specialist with a strong background in providing exceptional service and support to clients. With a Bachelor of Science in Physics from the University of Port-Harcourt and various certifications, including Microsoft Azure Fundamentals and Customer Success Manager Level 1, I have developed a solid foundation in both technical and customer service skills.
Throughout my career, I have worked with reputable organizations such as Fouani Nigeria Limited and Cornerstone Education Management, where I honed my abilities in resolving technical issues, onboarding new clients, and creating training materials. My experience has equipped me with the skills to manage customer relationships effectively, ensuring that clients receive timely support and access to services. I am currently expanding my expertise as an Administrative Assistant at PQLife, where I continue to enhance my organizational and communication skills.