Molly

CURRICULUM VITAE ABOUT ME I developed love for research and writing, although I do these for personal use and not professionally, I still give it my all. My long years of employment were in the customer service environment, but I knew that I belonged in the Public Relations and Communications space. This is proven by the quality of report writing and communique which I produced in my various positions. The stakeholder environment was my breakthrough and I demonstrated a number of skills i.e. negotiation, public speaking, conflict resolution and quality leadership. These skills are my strengths. WORK EXPERIENCE City of Joburg Operational Manager: Stakeholder 2017 - 2019 Molly Josline Selibi - - Johannesburg, South Africa a) b) c) d) e) f) g) h) i) j) k) l) m) DUTIES Prepare and implement stakeholder strategy for the Executive Mayor. Ensure that Mayoral events are well planned and executed. Plan and execute Mayoral events with Group Communications team. Do environment scanning prior to an event with JMPD. Liaise with ward councillors and community groups on all stakeholder activities. Attend Regional Service Delivery meetings, Councillor Forums, IDP sessions Receive and attend to all walk-ins matters on behalf of the Exec Mayor. Acknowledge, respond and refer all matters marked for the attention of the Exec Mayor. Follow up on all matters seeking the attention of departments (MMCs) and entities and give feedback. Receive and acknowledge memorandum on behalf of the Executive Mayor. Assist the stakeholder team with performance management processes. Ensure all performance management queries received on behalf of the Director (as captured by M&E department) are attended to. Consolidate monthly reports submitted by Operation Managers. Additional Activities a) Share and help interpret the Performance Review template with my colleagues. b) Guide on how to input data on the template. c) Verify data captured on each review form and ensure all weights tally to 100. d) Send reminders to colleagues ensuring we all adhere to the set deadline as a department. e) Send individual scores from my department to the Monitoring and Evaluating team via shared folder. f) Share progress made with my Director. g) Respond to all queries coming from the Monitoring and Evaluating office. City Power Liaison Officer: Stakeholder 2009 - 2017 a) Attend technical meetings for planned Capex and/or Opex projects. b) Distribute notices via various platforms to relevant communities. c) Support technical team with project presentation to city’s regional teams and communities. d) Ensure smooth recruiting process of Community Liaison Officer (CLO) with Ward Governance. e) Strengthen relationships with the Regional Directors, Ward Councillors and community groups. f) Attend Councillor Forums, Regional Service Delivery meetings, Integrated Development Programme (IDPs). g) Represent the company at Joburg Organising Committee (JOC) for upcoming events. h) Avail myself at VOC (Venue Organising Committee) to observe and support COJ departments. i) Do environmental scanning prior to any project roll out for safety. j) Identify issues which might spark community protests. k) Receive memoranda from communities and report back. l) Plan and participate in customer education programmes. m) Attend the Petitions meeting held monthly and report back to CP departments n) Receive and respond on all escalated queries from the MMCs office for EISD. o) Build and strengthen relationship with both internal and external stakeholders. p) Support programmes initiated by internal departments. Vending Systems Controller 2007 – 2009 a) Monitor system performance and report abnormalities to IT. b) Track vending transactions. c) Receive vending queries and respond immediately. d) Monitor 3rd party vendor performance, advice and give support. e) Assist finance team with bank reconciliations. Eskom Account Executive 2001 - 2005 Vending Officer 1999 – 2001 Cashier 1994 - 2001 EDUCATION Wits Business School 2014 NQF7 - New Managers Programme UNISA National Diploma – Public Relations 2017 Wits Business School 2017 REFERENCE City of Joburg NQF8 – Senior Leaders Development Shundreka Govender- City Power Nancy Matinketsa- Eskom Alex Ramoloto- Other Simangaliso Shongwe-