Mohammed Sultan

Versatile professional with over 10 years of experience in technical support, customer service, and administrative operations. Expert in managing high-volume customer interactions while maintaining exceptional accuracy. Proven track record of improving technical support metrics, reducing device failures by 15%, and achieving 50% reduction in system downtimes. Proficient in CRM systems, MS Office, and AI tools. Multilingual with C2 English proficiency. Recent training in copywriting and currently advancing Flutter development skills. Experience spans financial services, tech support, and international business environments.