Mohammed Anas Zaheer

I am an experienced IT Specialist with over six years of expertise in system administration, IT helpdesk support, and technical troubleshooting. My background includes managing Active Directory Domain Services (AD DS), providing remote IT support, and working with various ITIL-based service desk tools.

Throughout my career, I have worked with leading organizations such as Impelsys Pvt Ltd, Kyndryl Pvt Ltd, and Raasi Groups Pvt Ltd, where I played a key role in maintaining IT infrastructure, resolving technical issues, and ensuring seamless IT operations. My ability to diagnose and resolve hardware, software, and network-related problems has been instrumental in improving user experience and system efficiency.

I hold multiple certifications, including:

✔ Microsoft Certified AD DS Specialist

✔ IBM MQ Administration Certified

✔ RHCSA (Red Hat Certified System Administrator)

✔ Cisco Certified in Hardware

✔ IBM Cloud Essentials

✔ ITIL Foundation 4

Additionally, I have hands-on experience with remote support tools like Ivanti, Endpoint Central, and Microsoft Remote Assistance, enabling me to provide effective IT support across different locations. My expertise also extends to cloud technologies, Linux administration, and IT asset management.

As a quick learner and problem-solver, I am always eager to expand my knowledge and adapt to new technologies. Currently, I am seeking opportunities as a System Administrator, IT Helpdesk Engineer, or IT Specialist where I can leverage my skills to contribute to an organization's success.