Mohamed Rashid

I’m a proactive and detail-oriented IT professional with over 7 years of hands-on experience in technical support, systems and network administration, cloud computing, and cybersecurity. I specialize in resolving hardware, software, and connectivity issues both remotely and onsite, ensuring smooth, secure, and efficient IT operations. With strong expertise in tools like Microsoft 365, Windows Server, Jira, AWS, and VPNs, I thrive in fast-paced environments where reliability and responsiveness matter most. In addition to my technical capabilities, I bring a solid background in ERP systems, VoIP, email platforms, and accurate data entry and reporting. I take pride in delivering user-friendly support, clear documentation, and solutions that drive productivity.