Mohamed
Hamil
Maiga D.
CUSTOMER
SUPPORT AGENT
PROFILE
I am a customer support agent with 4
years of experience and training,
specialising in Zendesk and
transcription. Constantly evolving and
growing.
EDUCATION
IPMC Ghana
Software Engineering degree
2011/2013
Ghana Technology University College
Bachelor in Telecommunication
Engineering
2013/2017
LANGUAGES
English - Intermediate
French - Native
CITY: NIAMEY/ NIGER
CONTACT--
WORK EXPERIENCE
Niger Telecom 2017 - 2018
As a Telecom engineer, I have worked
in the customer care department as
call agent for sim reallocation and
reactivation. I also worked at the back
bone department establishing E1s
interconnections
Zoobashop.com 2018
I worked at that company as the IT
Lead, among tasks completed
successfully, I have handled the data
entry to the E-commerce platform and
some aspects of the backend. I have
also maintained the computers on
Premise
Freelance: 2019 to today
From the beginning of my career, I
started working as a freelancer with a
range of different clients who allowed
me to learn in many different fields,
thus broadening my skills.
