Mohamed Hamil Maiga Djibrilla

Mohamed Hamil Maiga D. CUSTOMER SUPPORT AGENT PROFILE I am a customer support agent with 4 years of experience and training, specialising in Zendesk and transcription. Constantly evolving and growing. EDUCATION IPMC Ghana Software Engineering degree 2011/2013 Ghana Technology University College Bachelor in Telecommunication Engineering 2013/2017 LANGUAGES English - Intermediate French - Native CITY: NIAMEY/ NIGER CONTACT-- WORK EXPERIENCE Niger Telecom 2017 - 2018 As a Telecom engineer, I have worked in the customer care department as call agent for sim reallocation and reactivation. I also worked at the back bone department establishing E1s interconnections Zoobashop.com 2018 I worked at that company as the IT Lead, among tasks completed successfully, I have handled the data entry to the E-commerce platform and some aspects of the backend. I have also maintained the computers on Premise Freelance: 2019 to today From the beginning of my career, I started working as a freelancer with a range of different clients who allowed me to learn in many different fields, thus broadening my skills.