Mohamed Farshath

In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. I am an excellent trainer and IT troubleshooter who achieves ongoing success with teams by building morale, maintaining teams' self-confidence, and training them to build the service agreement targets by improving their people skills. My strength i believe my excellent command of English communication. My long term experience in the Support service industry has taught me how to meet and exceed each customer's expectations with service level agreements as well as operational level agreements. I have assisted all types of customers in various continents with all types of settings and issues. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company.