Moble Mary Mathe

Moble Mary Mathe

Customer service & procurement expert with 10+ yrs in logistics, sourcing, and client support.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
36 years old
Location:
Dubai, Dubai, United Arab Emirates
Experience:
10 years
About

I am Moble Mary Mathew, a dedicated and results-driven Customer Service Specialist and Procurement Executive with over a decade of experience in logistics, sales support, and procurement operations. My career has been built on a solid foundation of customer-focused service delivery, strategic sourcing, and high-pressure project management—especially within international and military contexts.

Throughout my professional journey, I have played a pivotal role in managing complex supply chains and ensuring the seamless delivery of goods and services across global locations, including critical support for U.S. military operations in Iraq, Afghanistan, and Somalia. I have consistently demonstrated the ability to balance client satisfaction with operational efficiency, maintaining open communication lines between clients, vendors, and internal teams.

Working with Skybridge Freight Solutions LLC since 2015, I have become a trusted point of contact for clients, handling everything from shipment tracking and issue resolution to documentation and customs clearance. My role has also involved preparing competitive quotes, addressing customer concerns, and ensuring compliance with international shipping regulations. I’ve earned a reputation for being responsive, detail-oriented, and highly organized, which has helped reduce customer complaints and increase repeat business.

In the procurement space, I’ve managed the sourcing of a wide range of products from both local and international markets. I am experienced in supplier negotiations, bid evaluations, contract management, and cost-reduction strategies. I have worked on several high-impact procurement projects, such as food supply for military bases and mission-critical cargo for African Union operations. These roles required careful coordination, adherence to tight schedules, and the ability to navigate regulatory requirements across different countries.

Technically proficient in ERP systems like CRM and Flotilla, as well as Microsoft Office and G Suite, I bring a blend of digital fluency and hands-on experience. I pride myself on being adaptable, a quick learner, and an effective multitasker—qualities that have consistently supported my success in fast-paced, dynamic environments.

My educational background includes a Bachelor of Engineering in Electronics and Communication and additional certifications in software testing and programming. This technical knowledge complements my operational skills and supports my analytical approach to solving problems.

I am passionate about delivering service excellence and take pride in building strong relationships with clients, suppliers, and colleagues. With a strong commitment to continuous improvement, I look forward to further expanding my career in procurement and customer service on a global scale.

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