I am a dedicated Technical Support Engineer and a passionate DevOps enthusiast. My role involves troubleshooting and resolving technical issues, ensuring seamless application performance, and optimizing infrastructure for reliability and scalability.
I actively manage self-hosted GitLab, managed/unmanaged vps, wordpres hosting. My expertise includes Cloudflare for SSL and proxying, authentication setup with inbound SAML SSO, and working with Microsoft Entra ID. I am always exploring automation, CI/CD pipelines, and infrastructure as code to enhance system efficiency.
Beyond my technical expertise, I focus on refining my communication skills to effectively assist customers with diverse accents and backgrounds. My goal is to bridge the gap between technology and user experience, ensuring smooth and efficient solutions.