Mivu Jefita

As your Virtual Assistant, specializing in general admin tasks, I will offer the following;

1)Email and Communication Management:

-Responding to emails and inquiries.

-Scheduling appointments and meetings.

-Managing communication platforms and tools

2)Filing and Documentation:

-Organizing physical and digital documents.

-Creating and maintaining filing systems.

3)Scheduling and Calendar Management:

-Scheduling meetings, appointments, and events.

-Coordinating calendars for multiple team members.

4)Travel Arrangements:

-Booking flights, accommodations, and transportation for employees.

-Preparing itineraries and travel documents.

As your Customer Service Agent, I will:

1)Handle inquiries and questions from customers via various communication channels such as phone, email, chat, or social media. Also provide accurate and relevant information about products, services, policies, and processes.

2)Resolve customer issues, concerns, and complaints. This may involve troubleshooting technical problems, addressing billing discrepancies, and finding solutions to meet customer needs.

3)Provide technical support by assisting customers with technical issues related to products or services and guiding customers through troubleshooting steps, providing instructions, and helping them navigate software or hardware problems.

I am dedicated to delivering unparalleled support, efficiency, and professionalism. My strong work ethic, reliability, and adaptability make me an asset to any team or individual seeking assistance. Whether it's managing your schedule, handling administrative tasks, or conducting research, I am committed to exceeding your expectations and contributing to your success.

Let's work together to achieve your goals and maximize productivity. Contact me today to discuss how I can tailor my skills to meet your unique requirements.