MITZI P. BUÑAG
Home address: Km.6 #6 Yakal St. Buhangin, Davao City, Philippines,
8000
Contact number: -
Email address:-
CAREER OBJECTIVE
Looking forward to making a career in this company. A company that offers a prolific environment
to develop myself as a professional, as well as a person. Consistent with handling work ethics and
adheres calmness under pressure. Self-motivated and hardworking with special skills in connection
with people in person and over the telephone. Highly efficient with a special focus on providing
customers with excellent services.
BASIC PERSONAL INFORMATION:
Date of Birth:
Place of Birth:
Civil Status:
Religion:
January 04, 1996
Davao City, Philippines
Single
Roman Catholic
INTEREST/SKILLS:
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Well-versed in greeting customers professionally
Friendly, energetic and enthusiastic person
Good communication skills both oral and written
Extremely motivated and passionate towards work
Capable of problem solving
Equally effective working in a team or independently
Willing to take risk or challenges to provide quality service to the customers
Willing to gain knowledge in the field of work
WORK EXPERIENCE:
September 2018 – Present
CUSTOMER SERVICE REPRESENTATIVE
ALORICA – DAVAO CITY, PH
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Handle customer’s complaints, process bill payment and orders
Provide information about the products and services especially
to potential customers
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Technical support
Building connection or establish rapport to gain trust and make
them feel that their concerns are heard.
Going extra mile to provide stellar quality service.
April 2016 – April 2018
HOME-BASED ONLINE ENGLISH TEACHER
BIBO GLOBAL OPPURTUNITY, INC., PHILIPPINES
• Greets customers with a smile and provide excellent quality
service to exceed their expectations
• Follow all company’s policies and procedures while conducting a
class
• Work as a member of the team to increase customer satisfaction
• Establish rapport to make them feel confident and relaxed
• Deal with any difficult students effectively
July 2017 – March 2018
INTERN – CLINICAL INTERNSHIP PROGRAM
DAVAO DOCTORS COLLEGE
• Provide quality care to the client/patients
• Maintain harmonious working relationship with patient/clients,
fellow interns, faculty and other staff of the school and personnel
of the affiliation centers.
• Establish rapport and maintain proper communication toward
client/patients
• Deal with any difficult client/patient effectively
EDUCATIONAL BACKGROUND:
College Graduate
Bachelor of Science in Occupational Therapy
Davao Doctors College, Philippines (June 2015 – March 2018)
April 2018
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Trainings and Seminar Attended
- Community Outreach Program (yearly)
- Sensory Development Seminar
Healing Hands Center Foundation
Marfori St., Davao City (June 2017)
- Occupational Therapy Program
Kamp Pag-asa Volunteers’ Seminar Workshop
(March-April 2017)
Bachelor of Science in Physical Therapy
San Pedro College, Philippines
(June 2012 – March 2015)
High School
Assumption College of Davao, Philippines
March 2012
Elementary
Assumption College of Davao, Philippines
March 2008