Mitzi Bunag

Mitzi Bunag

$6/hr
Customer Service, Administrative Support
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
29 years old
Location:
Davao City, Davao del Sur, Philippines
Experience:
1 year
MITZI P. BUÑAG Home address: Km.6 #6 Yakal St. Buhangin, Davao City, Philippines, 8000 Contact number: - Email address:- CAREER OBJECTIVE Looking forward to making a career in this company. A company that offers a prolific environment to develop myself as a professional, as well as a person. Consistent with handling work ethics and adheres calmness under pressure. Self-motivated and hardworking with special skills in connection with people in person and over the telephone. Highly efficient with a special focus on providing customers with excellent services. BASIC PERSONAL INFORMATION: Date of Birth: Place of Birth: Civil Status: Religion: January 04, 1996 Davao City, Philippines Single Roman Catholic INTEREST/SKILLS: • • • • • • • • Well-versed in greeting customers professionally Friendly, energetic and enthusiastic person Good communication skills both oral and written Extremely motivated and passionate towards work Capable of problem solving Equally effective working in a team or independently Willing to take risk or challenges to provide quality service to the customers Willing to gain knowledge in the field of work WORK EXPERIENCE: September 2018 – Present CUSTOMER SERVICE REPRESENTATIVE ALORICA – DAVAO CITY, PH • • Handle customer’s complaints, process bill payment and orders Provide information about the products and services especially to potential customers • • • Technical support Building connection or establish rapport to gain trust and make them feel that their concerns are heard. Going extra mile to provide stellar quality service. April 2016 – April 2018 HOME-BASED ONLINE ENGLISH TEACHER BIBO GLOBAL OPPURTUNITY, INC., PHILIPPINES • Greets customers with a smile and provide excellent quality service to exceed their expectations • Follow all company’s policies and procedures while conducting a class • Work as a member of the team to increase customer satisfaction • Establish rapport to make them feel confident and relaxed • Deal with any difficult students effectively July 2017 – March 2018 INTERN – CLINICAL INTERNSHIP PROGRAM DAVAO DOCTORS COLLEGE • Provide quality care to the client/patients • Maintain harmonious working relationship with patient/clients, fellow interns, faculty and other staff of the school and personnel of the affiliation centers. • Establish rapport and maintain proper communication toward client/patients • Deal with any difficult client/patient effectively EDUCATIONAL BACKGROUND: College Graduate Bachelor of Science in Occupational Therapy Davao Doctors College, Philippines (June 2015 – March 2018) April 2018 • Trainings and Seminar Attended - Community Outreach Program (yearly) - Sensory Development Seminar Healing Hands Center Foundation Marfori St., Davao City (June 2017) - Occupational Therapy Program Kamp Pag-asa Volunteers’ Seminar Workshop (March-April 2017) Bachelor of Science in Physical Therapy San Pedro College, Philippines (June 2012 – March 2015) High School Assumption College of Davao, Philippines March 2012 Elementary Assumption College of Davao, Philippines March 2008
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