- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 24 years old
- Location:
- Quezon City, Ncr, Philippines
- Experience:
- 4 years
ELIZAGA, MITCH-LI
ELOIDEZALENE L.
CONTACT
EDUCATION
PHONE:-
CENTRO ESCOLAR UNIVERSITY- Manila
AUGUST 2018 – DECEMBER 2023
3rd Year College Undergraduate
BS MEDICAL TECHNOLOGY
EMAIL:-
AMA Computer College East Rizal
2016 - 2018
Science, Technology, Engineering and Mathematics Strand
AMA Bldg., Marcos Hi-way, Antipolo City
WORK EXPERIENCE
Customer Service Advisor
Concentrix Eastwood
▪
MDC 100 Building, Eastwood City, Quezon City, Metro Manila
▪
December 2024 – August 2025
•
Supported a Luxury Cruise Line Travel Account using a blended
support model (calls and emails)
•
Delivered high-touch service to premium clients, resolving travel
concerns with professionalism and empathy
Customer Service Representative II
TaskUs Anonas
▪
5th Floor, 962 Aurora Blvd, Project 4, Quezon City, Metro Manila
▪
June 2024 – November 2024
•
Managed customer interactions for a Car Rental Campaign via
email and voice channels
•
Assisted with booking issues, rental modifications, and customer
inquiries in a fast-paced environment
CS Technical Support II
Alorica Cubao
▪
Cubao, Quezon City, Metro Manila
▪
July 2022 – June 2024
•
Provided technical support for a Telecommunications Account
using a blended communication approach
•
Diagnosed and resolved device, connectivity, and service-related
issues with a focus on customer satisfaction
Customer Service Representative II
24/7.ai
▪
Robinsons Cybergate 3, Pioneer St, Mandaluyong, Metro Manila
▪
November 2020 – January 2022
•
Handled customer service for a Retail Campaign (Walmart)
•
Assisted with order tracking, returns, product inquiries, and issue
resolution across multiple channels
SEMINARS AND TRAINING EXPERIENCES
Seminars Attended:
•
•
•
Aspirant SK Chairman of Brgy. San Isidro, Antipolo City – October
2023
Global Surge Youth Camp – Participant
June 2023
Forensic Science: Short Course On Mass Casualty Identification
And Intervention 2 – Advanced Course
Ermita, Manila
July-
•
AACC Learning Lab For Laboratory Medicine On NEJM
Knowledge+
March 27 2020
Seminars Organized:
•
•
•
CEU Donation Drive: Bayanihan Project for Bagyong Ullyses
November 2020
Donation Drive: Oplan Gatas
May 2020
Food Drive: Bagyong Ullyses Marikina City
November 2020
I hereby certify that the above information is true and correct to the best of
my knowledge and belief.
MITCH-LI ELOIDEZALENE L. ELIZAGA
Applicant’s Name and Signature
