AKANBI, MISTURAT DIEKOLOLA
https://www.linkedin.com/in/misturat-diekolola-akanbi- ● - ● Address: Nigeria
SUMMARY
Versatile and results-oriented Virtual Assistant with over 10 years of experience in customer support, project coordination, and administrative assistance. Adept at leveraging technology to streamline operations, improve efficiency, and deliver exceptional client satisfaction. Skilled in data entry, team collaboration, and handling confidential information with discretion.
WORK EXPERIENCE
Agro-Climatic Resilience in Semi-Arid Landscape • Nigeria 2022 – 2024
Executive Assistant to the Project Engineer/Water Resources Assistant
Managed calendars and scheduled and coordinated meetings. Then, furnished all concerned senior executives with memos and minutes of meetings to help them stay on track with agreed action points.
Assisted in the coordination of projects, tracked progress, and ensured deadlines are met.
Bill of quantity estimation and appraisal, Prepared Valuation Certificate for contractors
Sensitization and enlightenemnt campaigns
Carried out adhoc duties assigned by the Project Engineer.
Business Development Assistant
Wopa global ● Nigeria 2022 - 2023
☆ Cleared the backlogs of inventory and helped streamline product distribution and workflow.
☆ Maintained a close rapport with suppliers, which helped to get early market information on potential product scarcity and unstable prices to make informed decision about restocking, and recorded an increase in revenue by 50% within two years.
☆ Increased customer base by 20% in two years through cold outreach.
Search Engine Optimization Extern
Extern ● Online 2024
☆ Analyzed websites for issues and implemented effective changes.
☆ Assisted with the development of new content and ensured on-page optimization.
☆ Keyword research, Link building and Website analysis.
Data Entry Personnel
Kwara state Ministry of Water Resources. ● Nigeria 2014 – 2022
☆ Prepared detailed Bills of Engineering Measurement and Evaluation and Valuation Certificate for various construction projects, ensuring accuracy and compliance with industry standards.
☆ Analysed project specifications and drawings to determine material and labour requirements.
☆ Created invoices to effect payment
Founder
Bigworthfabrics ● Online clothing brand. ● 2018
☆ Sourcing and marketing efforts
☆ Attending business development workshops
☆ Applied for business grants to grow the business
☆ Collaboration with other businesses to increase visibility.
☆ Created a Google My Business account that drives patronage till date.
EDUCATION
☆ Remote Tech Support Skills. 2023
Digital Witch Support Community
☆ Masters of Science (Chemical Engineering) 2015 - 2016
University of Lagos, Lagos
CERTIFICATIONS
☆ Data Entry Academy 2024
Developed skills in invoicing, budgeting, sales, inventory and expense tracking.
☆ Technical Support Fundamentals – Coursera, 2024
Developed skills in troubleshooting, system diagnostics, and customer support.
☆ ALX Africa VA Program 2024
Comprehensive training in virtual assistance and remote support.
RELEVANT SKILLS:
Administrative Skills: Calendar Management, Meeting Coordination, Report Preparation, Confidentiality.
Technical Skills: Google Docs, Canva, Slack, Data Entry Tools, Project Management tools.
Soft Skills: Communication, Attention to Detail, Team Collaboration.
Data Entry Software - Zohobooks, Loyverse, Canvus, Microsoft 365 etc.
