Misturat Diekolola Akanbi

I am a Virtual Assistant with years of experience in Virtual Assistant, Customer Support and Data Entry.

The following are some additional highlights of my qualifications and experience:

● Provides customer support via phone and email requests in a professional and courteous manner.

● Provide Technical support to customer concerns regarding the clients account

creation, payment, and billing.

● Maintain detailed records of support provided in an incident management system.

● Install and configure mails on customers’ accounts, making sure they have access to Azure cloud services.

● Resolve faults as soon as they occur and escalate problems to the necessary unit for handling.