Mirriam Ntshelleng Molefe

Here’s a strong “About Me” section that highlights your experience, skills, and passion for customer service while also showcasing your personal values and interests:

With over a decade of experience in customer service across various industries, I am a dedicated professional who thrives on creating positive customer experiences. I have worked both on-site and remotely, allowing me to adapt to different environments while maintaining excellent communication and problem-solving skills. My background includes handling customer inquiries, resolving issues promptly, and ensuring customer satisfaction at every touchpoint.

Throughout my career, I have taken on leadership responsibilities, including working as a Second-in-Charge (2IC), where I stepped in as a Team Leader when needed. This role strengthened my ability to manage teams, provide guidance, and support colleagues in delivering outstanding service. I am passionate about helping people and believe that exceptional customer service is built on empathy, active listening, and effective solutions.

Beyond my professional experience, I am deeply committed to helping others in my community. Recognizing the challenges of unemployment, I created a WhatsApp group dedicated to sharing job opportunities with those who may not have access to the internet. I actively search for job vacancies and share them, hoping to make a difference in people’s lives by connecting them with potential employment opportunities.

In my personal time, I enjoy staying active by going to the gym and jogging, as well as spending time outdoors hiking and connecting with nature. Family is an important part of my life, and I cherish the time I spend with my children. Recently, I also had the joy of participating in my mom’s wedding preparations, including helping the bridesmaids rehearse for the big day.

I believe that my ability to connect with people, my strong work ethic, and my genuine passion for customer service make me a valuable asset in any role. Whether assisting customers, leading a team, or making a difference in my community, I am committed to delivering excellence in everything I do.

Would you like me to adjust anything or add more details? 😊