Miriam Liveka Ndive

NDIVE MIRIAM SALES / CUSTOMER SERVICE PROFILE CONTACT --Deira, Dubai PERSONAL DETAILS Date of Birth Nationality Gender Marital Status Passport No Issue Date Expire Date Visa Status : : : : : : : : 17/04/1991 Cameroon Female Single AA-/01/2024 10/01/2029 Visit Visa To excel in position by applying my professional experience and strive towards fulfilling the responsibilities assigned to me. I can perform well in my field, and I assure to uphold your quality standards, policies and procedures. I am hard working person and have the ability to work in a team and ready to cooperate WORK EXPERIENCE TRANSSION HOLDINGS – Douala Cameroon Sales and Marketing, Customer service and logistics. March 2023-September 2023 EIPPA WSOPERATIONS OU-SWAPPIE – Tallinn Estonia customer service August 2021-December 2021 PROUDLY SOUTH AFRICAN (Robertson Winery) Customer support, Sales Representative and Office Manager. December 2017-December 2019 CREATIVE LINKS CONSULTING LTD – Buea Cameroon Brand Ambassador/ Telesales Executive January 2013-October 2015 DUTIES & RESPONSIBILITIES Present, promote and sell products/services using solid arguments EDUCATION Qualification in Business Management-) Entrepreneurship and Business Management,specialised in Project Planning and Management-) Bachelor of Arts Degree in Linguistics-) LANGUAGES English French SKILLS Customer Service Problem solving Time Management to existing and prospective customers Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs Establish, develop and maintain positive business and customer relationships Reach out to customer leads through cold calling Expedite the resolution of customer problems and complaints to maximize satisfaction Achieve agreed upon sales targets and outcomes within schedule Coordinate sales effort with team members and other departments Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. Keep abreast of best practices and promotional trends DECLERATION Interpersonal skills I hereby certify that the above information is true and correct Team work according to the best of my abilities early awaiting positive Multitasking response. NDIVE MIRIAM