Miracle Chukwuma

Miracle Chukwuma

$10/hr
Administrative Assistant/Customer Service
Reply rate:
93.75%
Availability:
Full-time (40 hrs/wk)
Location:
Ojo, Lagos, Nigeria
Experience:
5 years
About

As a seasoned professional with a strong background in customer service, Operations Management and administrative support, I excel in driving business growth and delivering exceptional customer experiences. With expertise spanning the insurance, SaaS, health, and educational industries, I possess a unique blend of skills that enable me to make a tangible impact.

What sets me apart?

  • Unwavering commitment to excellence and precision
  • Positive attitude and willingness to go above and beyond
  • Proven track record in administrative and customer support roles
  • Ability to multitask and prioritize multiple projects
  • Passion for empowering businesses to succeed
  • Unrelenting focus on meeting clients' needs

My services include:

  • Administrative support: managing tasks such as scheduling, bookkeeping, and data entry
  • Customer support: providing exceptional service via phone and email
  • Project management: overseeing projects from inception to completion using tools like Trello and Asana
  • Document creation and editing: crafting and refining documents using various software programs

I'm dedicated to adapting my services to meet the unique needs of your business. By collaborating closely with you, I'll develop a customized plan that drives results and fuels success.

My skills:

  • Excellent communication and time management skills
  • Proficiency in Microsoft Office, Google Suite, and various productivity tools
  • Meticulous attention to detail and accuracy
  • Ability to handle multiple tasks and prioritize effectively
  • Proactive and self-motivated attitude
  • Friendly demeanor and willingness to help others

To ensure seamless remote work, I utilize:

  • High-speed internet connection
  • Reliable computer and headset
  • Productivity tools and software
  • Comfortable workspace with minimal distractions
  • Reliable phone service and backup plan
  • Strong understanding of online security and privacy best practices

Are you ready to elevate your business? I'm here to help. Let's schedule a call to explore how I can support your success.

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