MINAHIL ZIAFAT
CONTACT
--Rawalpindi, Pakistan
SKILLS
Adaptability
Interpersonal Skills
Canva
CAREER OBJECTIVE
As a dedicated and organized BBA student, I aim to leverage my academic
knowledge and skills to contribute effectively in a professional setting.
With a keen interest in Supply Chain Management and Human Resource
Management, I am eager to gain practical experience, enhance my
understanding of operations, and play a meaningful role in improving
organizational efficiency and growth.
EDUCATION
Bachelors of Business Administration
National University of Modern Languages
2022 - 2026
Intermediate in Computer ScIence
Punjab Group of Colleges
2020 - 2022
Teamwork
Time Management
Ms Word
Matric
Fauji Foundation School
Effective Communication
WORK EXPERIENCE
Ms Powerpoint
CRS
Digital Marketing
CERTIFICATIONS
MS Word
HR Dashboards Power BI
Organizational and Conflict
Management
Brand Naming and Strategies
2018 - 2020
2024 - 2025
Managed customer inquiries, complaints, and resolutions efficiently.
Built and maintained strong customer relationships to enhance
loyalty.
Handled customer feedback to improve service quality.
Virtual Assistant
2023 - 2024
Managed emails, calendars, and appointments efficiently.
Provided administrative support, including data entry and document
management.
Used productivity tools (e.g., Google Workspace, Microsoft Office) to
streamline tasks.
PROJECTS AND EXPERIENCES
Supply Chain Analysis
LANGUAGES
English (Fluent)
Urdu (Fluent)
Imtiaz Mega (5th Semester Final Project)
Analyzed Imtiaz’s supply chain strategies, operations, and KPIs,
linking them to overall supply chain theory and business
performance.
Consumer Behavior & Neuromarketing
Khaadi (Business Research Methods Final Project)
Led a research project on Khaadi’s consumer behavior during COVID19, using Excel & SPSS for data analysis. Explored the impact of
promotional strategies, digital marketing, and customer retention.
Workshop on Emotional Intelligence
Workshop on Emotional Intelligence (2nd Semester Final Project)
Organized and led a workshop on Emotional Intelligence, enhancing
event management, coordination, and communication skills.
