Millicent Kiromo

I am Millicent Kiromo, an experienced executive administrative and virtual assistant with over a decade of diverse professional experience. My career has spanned various roles, each enhancing my skill set in office administration, customer service, and financial management. I have had the privilege of working with reputable organizations such as Surtech Ltd. Consulting Engineers, where I served as both an Assistant Accountant and Executive Assistant. In these roles, I honed my abilities in financial reporting, budget management, and executive support, significantly contributing to operational efficiencies and the overall success of the team.

Currently, I am self-employed as a Personal Virtual Assistant, where I manage day-to-day business operations for family enterprises. This position allows me to leverage my organizational skills to ensure timely task completion and facilitate effective communication between family members and external stakeholders. Additionally, I work as a Virtual Vendor Specialist at S3 Stores, Inc., where I provide exceptional customer service to vendors and oversee compliance with operational standards.

Throughout my career, I have developed a strong proficiency in various software tools, including the Microsoft Office Suite, Google Workspace, QuickBooks, and various CRM platforms like Salesforce and HubSpot. My expertise also extends to social media management tools, enabling me to assist with marketing efforts effectively. With a keen attention to detail, I excel in data entry and analysis, ensuring high accuracy in all tasks.

I possess a Diploma in Business Administration from the Kenya Institute of Management and a Diploma in Hotel Management and Hospitality from Graffins College. My educational background complements my extensive practical experience, equipping me with the skills necessary to adapt to diverse work environments.

My core values include a commitment to excellence, integrity, and continuous improvement. I thrive in both independent and collaborative settings, always striving to identify opportunities for enhancement and efficiency. As I continue to grow in my career, I remain dedicated to providing top-tier support and service, ensuring that every task I undertake contributes to the success of the individuals and organizations I work with.