MILA ROSE
MAGALONA
WELL EXPERIENCED CUSTOMER
SERVICE SUPPORT
ABOUT
PROFESSIONAL
SKILLS
Well-experienced Customer Service
Support
Proficient in MS Word and Excel
Basic WordPress
Basic SEO
Data Entry
Basic Social Media Management
PERSONAL SKILLS
Creative spirit
Reliable and professional
Organized
Time management
Team player
Fast learner
Motivated
CONTACT
P: -
E:-FB URL:
https://web.facebook.com/honralesm
ilarose
https://www.linkedin.com/in/milarose-magalona-7551a0162/
I am an experienced Customer Service Support who is seeking job
that is related to my experience and skills. I am an aspiring Virtual
Assistant. I had online courses certification for Basic SEO and
WordPress.
WORK EXPERIENCE
CUSTOMER SERVICE/SALES REPRESENTATIVE
SYKES ASIA Alabang Site | June 2017 - Dec 2015
AT&T ISM Account
Answers billing inquiries
Activates new accounts
Contribute sales growth for the team of 90%
CUSTOMER SERVICE/SALES SUPPORT
SUTHERLAND GLOBAL SERVICES Carmona Cavite Site | August 2014 Dec 2015
AT&T UVERSE
Answers billing inquiry and disputes
Activates account and Upselling
Able to contribute 95% attainment of team's quarterly goal
EDUCATION
BACHELOR OF ARTS, MAJOR IN COMMUNICATION
Leyte Normal University | 2004- Undergraduate
AWARDS
TOP AGENT OF THE MONTH
Sutherland Global Services | Oct 2014
MOST OUTSTANDING TRAINEE
Sutherland Global Services, Aug 2014
