Mike Keven Navarro

MIKE KEVEN NAVARRO CUSTOMER SERVICE REPRESENTATIVE P R O FILE C A R EER SUMMA R Y Single, born on Jan. 7 1994. Highly motivated and competitive individual with years of experience in customer service. ACCOUNT ASSOCIATE VXI HOLDINGS (eBay) | Oct. 2020 to Apr. 2021 Promptly responds to seller's general inquiry Assisting seller with their seller's account Quickly identify the seller's concern to assist accordingly S K I L LS TIME MANAGEMENT DETAIL ORIENTED POSITIVE ATITUDE ACTIVE LISTENING SKILL DECISION MAKING C H A RACTER RE F E R E N C E S Christian Laos Training Specialist, Inspiro Cell: - Ron Leo Balubar Team Leader, Inspiro Cell: - H O W TO REACH M E Cell: - Email:-Address: 114 Purok 1 San Jose Calumpit Bulacan 3003 CUSTOMER SERVICE REPRESENTATIVE Inspiro (Philippine Airlines) | Feb. 2018 to Sep. 2020 Promptly respond to passenger’s inquiries and flight related concerns Clearly explain in detail the terms and conditions of the ticket that the passenger purchased Upsell and cross-sell ancillaries being offered to the existing passengers E D U CATIONAL B A C KGROUND BULACAN POLYTECHNIC COLLEGE Computer Hardware Servicing Attend from June 2015 to May 2017 Secretary, ComTech Department Focused in Installing and Upgrading Computer Hardware and Software STA. LUCIA HIGH SCHOOL Secondary Attended from June 2006 to April 2011 Vice President, Student Council