Mikael Cesar Nuñez

With over 6 years of experience in the BPO customer service industry, I have developed a strong skill set and a deep understanding of delivering exceptional customer experiences. I’ve had the opportunity to support diverse customer bases across sectors, including retail, e-commerce, home warranty, health insurance, and telecommunications. Throughout my career, I have honed excellent written and verbal communication skills, along with the ability to remain calm under pressure, resolve complex issues, and provide thoughtful, customer-focused solutions.