Mihiret Shimelis Alemu

I am a versatile professional with expertise in customer service, social media management, and digital marketing. Fluent in English (C2) and Amharic, I excel at building strong client relationships, resolving conflicts, and delivering exceptional customer experiences. With a proven track record in creating impactful content and enhancing online brand presence, I bring a results-driven approach to communication and engagement. My experience spans managing diverse customer interactions, optimizing digital strategies, and mentoring in virtual environments—all while maintaining professionalism and a commitment to excellence.