Mihaela Rukarwa

I am a highly motivated and results-driven professional with extensive experience in administration, cash supervision, and field service representation. With a strong track record of delivering exceptional customer service and operational efficiency, I am committed to driving business success while maintaining a high level of professionalism and integrity.

In my administrative roles, I have gained comprehensive knowledge in office management, data entry, scheduling, and communication. I have a keen eye for detail and a proactive approach to organizing and managing multiple tasks and projects. From maintaining records and handling correspondence to preparing reports and coordinating meetings, I consistently ensure smooth day-to-day operations. My proficiency with office software, including MS Office Suite and various CRM systems, allows me to manage workflow efficiently and contribute to the seamless functioning of the organization.

As a Cash Supervisor, I have developed a deep understanding of financial management and reconciliation processes. I have been responsible for overseeing daily cash handling procedures, ensuring accuracy in transactions, and maintaining strict adherence to company policies and security protocols. I’ve successfully managed cash flow, monitored deposits, and conducted regular audits to prevent discrepancies. My ability to analyze financial data and implement cost-effective solutions has played a key role in reducing financial errors and streamlining cash operations. Additionally, I am well-versed in staff training and supervision, ensuring that team members are equipped with the necessary skills to manage cash transactions effectively.

In my role as a Field Service Representative, I have honed my ability to work directly with clients and customers to resolve technical issues, provide product support, and deliver top-tier service in the field. I have handled installations, troubleshooting, and repairs while ensuring high customer satisfaction. My excellent problem-solving skills and ability to work under pressure have helped me resolve complex issues efficiently, often requiring quick thinking and a hands-on approach. I am adept at managing service calls, maintaining equipment, and ensuring compliance with company standards.

I pride myself on my strong work ethic, attention to detail, and ability to adapt to new challenges. Whether I am supporting day-to-day office functions, overseeing cash management operations, or providing on-site service, I bring a blend of organizational skills, financial expertise, and customer-focused service to every role I undertake.