Miguel Jayson A. Fontanilla III

FONTANILLA, MIGUEL JAYSON III, A. Address: Block 51 lot 17 Sta. Isabel, Fiesta Communities, Angeles City, Philippines Phone Number: Cell: 63 - Email:-Skype Id: miguel.fontanilla81 OJECTIVES To acquire a Home Base job position with opportunities for growth and advancement. PERSONAL INFORMATION Birthday: October 5, 1981 Weight: 160 lbs. Age: 34 Years old Status: Single Religion: Roman Catholic EDUCATION Elementary Education Don Bosco Academy, Bacolor, Pampanga Secondary Education System Plus Computer College, Angeles City, Philippines College Education Hotel and Restaurant Management - Angeles City, Philippines Vocational Course St. John Regis Healthcare Institute, Inc. - Caregiver Course SKILLS/QUALIFICATIONS Works independently with or without minimum supervision. Possesses excellent leadership qualities & can handle multiple tasks. Manages in handling people and renowned for being an excellent team player. WORKING EXPERIENCE Previous Home Base Job: IdialU.ph (12 months) . Worked as a credit repair consultant BPO Industry: (8 Years) Startek Philippines (June 2014 – December 2015) TIME WARNER CABLE SERVICES- ECOMMERCE Worked as a Sales Specialist for Voice and Chat Support. Sutherland Global Services (December 2010 – February- FLOWERS SEASONAL PROJECT Worked as a Customer Service Representative. Sutherland Global Services Sutherland Global Services (MARCH 2013 – JUNE 2014) Amazon.com USA/UK Worked as a Customer Service Representative. EGS NCO Pampanga, Philippines (February 2010 – March 2013) T-Mobile TELECOMMUNICATION SERVICES Worked as a Customer Specialist, Billing Specialist, Technical Support, UPS Cyber City Teleservices (October 2007 – June 2008) Catalog Accounts / UV accounts Worked as a Sales Specialist St. John Regis Healthcare Institute Inc. Nueva Ecija Philippines (June 2006 – July 2007) Clinical Instructor Works as a Clinical Instructor who teaching Basic Body Mechanics St. John Regis Healthcare Institute Inc. Nueva Ecija Philippines (March 2006 – May 2006) Assistant Psychometrician Assisted in the administration and interpretation of objective psychological tests. SEMINARS ATTENDED CCIS Educational Foundation Inc. Angeles City, Philippines Startek Call Center Education Program CCIS Educational Foundation Inc. Pampanga, Philippines EGS NCO Call Center Education Program CCIS Educational Foundation Inc. - Cyber City Teleservices Pampanga, Philippines Global Call Center Education Program Philippine National Red Cross Safety Services Basic Life Support/First Aid training Assisted Living Facility Program - Caregiver USA Module CHARACTER REFERENCE EVELYN E. ALINAS - (RECRUITMENT MANAGER OF SUTHERLAND GLOBAL SERVICES PHILIPPINES) - KRISTINE LINGAD - Trainer in T-Mobile USA in Startek- / Email Address:-