Miguel Andaya

Over the course of six years, I have amassed valuable expertise in customer service, including three years dedicated to providing specialized support for Microsoft Xbox users as an outsourced agent. In this role, I navigated complex technical challenges with finesse, ensuring optimal customer satisfaction through a nuanced approach that balanced technical proficiency with empathetic communication.

Furthermore, I have accrued six years' experience as a Virtual Assistant for multiple E-Commerce enterprises, where my responsibilities encompassed seamless order processing, proactive customer engagement, and effective supplier coordination. These diverse roles have honed my ability to excel in customer relationship management, adept problem-solving, and leveraging advanced tools such as Microsoft Office, Google Suite, and Shopify to streamline operations and deliver exceptional service outcomes.