Michka Harrison

Hello, I'm Michka, I am an Expert Customer Experience Specialist with over 8-years working experience in customer service where I performed tasks including chat and email support, web research, technical support, account assistance, order processing and ensuring delivery of orders.

I am proficient with using software such as Freshdesk, Helpscout, Intercom, Zoho mail, Gsuite, Confluence, Homebase, Salesforce, Hubspot, Trello, Aesthetic Record, Front, Shopify, Oberlo, Tawkto, 8x8, Aircall, Mailchimp, Canva and Pixlr.

I am passionate about customer service and I work hard at all times to ensure my customers are happy and that I provide a really good service and improve systems where necessary.