Michiko De Jesus

I have 5 years of experience with different roles in the Customer Service and Freelancing Industry like Customer and Technical Representative, Handling Complaints, Assist the customer through chat, Checking data and documents of clients, Business Reports and more. I understand the social value of this industry and I am confident that my experiences will be an asset to your organization. I had 5 to 10 clients as a Freelancer some of them was through Upwork and other Job online site. I've been doing Customer Representative, Virtual Assistant, Data Entry, Credit Collection and even English Tutor. Most of the main software that we're using is Salesforce, Zendesk, Freshdesk, Shipstation, Zoiper, Shopmaster, Trello and we're using Microsoft Teams, Skype and Slack for communication. We've also used Google applications or tools to document some data like Google Spreadsheet, Google Docs, Notepad and Google Calendar

I am confident working with you to share the knowledge and skills that I learned from my previous employer and clients that might contribute to your company's growth.