Michelle Wakarima Mwangi

Michelle Wakarima Mwangi

$15/hr
I’m a remote Virtual Assistant and Customer Service professional. I'M very flexible and committed
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Newark, New Jersey, United States
Experience:
2 years
MICHELLE WAKARIMA MWANGI-Mobile:- LinkedIn; www.linkedin.com/in/michelle-wakarima CAREER OBJECTIVES Dynamic and result-driven Business management student with proven leadership experience as Vice President of KCA University Student Council. Adept at event planning, stakeholder coordination, media leadership and mental health advocacy. Passionate about community development, youth and women empowerment, and building sustainable impact through strategic partnerships. Education Diploma in Business Management KCA University-(Graduating November 2025) Certificate of leadership training Kenya School of Government-2025 Certificate of Proficiency in insurance College of Insurance-2024 Certificate in computer applications P.C.E.A SIGONA YOUTH (IT) CENTER- 2021-Distinction KCSE Certificate Othaya Girls Secondary school- 2021- C plain Leadership and experience Intern- Focus East Africa Insurance Agency (October 2022- March-2023) Assisted clients with policy inquiries and claims processing Maintained client records. Supported day-day operations Gained hands on experience in insurance underwriting, customer service and risk Received and made calls to clients and insurance companies Responded and wrote emails to clients and companies Filing of documents and file arrangement Advertising various insurance products and convincing clients on their importance Underwent a brief sales training at CIC insurance company Vice President-KCA University Student Council (SAKU- Led a student body of thousands through inclusive leadership and transformational event initiatives. Spearheaded first-of-its-kind events: Galentines day celebration- Partnered with Redbull, Dvee Organics skincare brand, Emidawn catering, Arrow Dental; drew 200+ students. Mindful Miles Walk-250+ participants; partnered with Red Cross, AYLF club, Peer Counseling club, Comrades of Goodwill Club, M-Pesa Africa, Mathare hospital and more. Organized a femicide awareness campaign featuring Hon. Karen Nyamu to educate and mobilize students around gender-based violence. Pioneered Ladies Forum 2025 featuring Hon Milly Othiambo to empower female leadership. Oversaw mental health, academic welfare and social engagement agendas. Organized successful international and local student trips ;Mombasa, Dar es Salam, Malaysia- enhancing global exposure. Chairperson- KCATV Leads the university’s official media and broadcasting unit. Coordinates content production, event coverage and media partnerships. Trains and mentors student media teams. Key projects and initiatives Mental Health Advocacy Campaigns- Created placards, awareness cards and hosted peer talks. Community outreach-children’s home visits, donation drives, and campus wellness activations. Cross-Clubs Collaborations- Worked with AYLF, Peer counseling, and comrades of Goodwill. Femicide Awareness campaign- Led a campus-wide campaign at KCA University featuring Hon. Karen Nyamu to raise awareness on femicide and gender-based violence. Skills and Strengths Public speaking and communication Event planning and coordination Team leadership and mentorship Stakeholder Engagement Social media and media production Microsoft office and digital tools Customer relation and communication Teamwork and time management Document management and filing Risk profiling basics Awards and Recognition Certificate of Excellence in Mental Health advocacy Best leadership initiative- KCA cultural council 2025 Referees 1. Benson Ngobia Dean of students KCA University -. Libertine Njoroge Secretary Focus East Africa -
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