Michelle Waitiki

My name is Michelle Waitiki, a resourceful, detail-oriented and people-loving professional who enjoys bringing structure and calm to busy environments. My background in administration, finance and customer engagement has taught me how to adapt quickly, handle pressure with grace and keep operations running smoothly no matter the situation.

At Quest Holdings, I worked as an Administrative and Accounts Assistant where I managed financial records, invoices, and expense tracking while also handling schedules, correspondence and client communication. It was a fast-paced environment that taught me how to balance multiple priorities without losing quality. I found real satisfaction in seeing systems run efficiently, deadlines met and teams communicating better because of something I organised.

I’ve also worked in sales, where I learned the art of connecting with people, listening to what they need, offering solutions and following up with care. That experience deepened my empathy, sharpened my communication skills and reminded me that behind every task, there’s a human being relying on you to deliver.

Over time, I’ve built strong skills in administration, scheduling, customer satisfaction, data entry, document management and team coordination. I’m also comfortable with digital tools like Google Workspace, Microsoft Office, CRM systems and platforms like Canva, Magento and QuickBooks. I pick up new tools fast and genuinely enjoy finding simpler, smarter ways to get work done.

Outside of work, I love travelling, cooking, dancing, shopping and crocheting; things that keep me creative and grounded. I believe that how you live outside of work shapes how you show up inside it. My hobbies give me patience, curiosity and a sense of calm that I bring to every role I take on.

At my core, I’m someone who loves helping others succeed ,that is, whether it’s supporting a team, organizing chaos into order or simply making someone’s day easier. I’m not just looking for a job; I’m building a career where I can grow, contribute and keep learning along the way.