I had 5 years of work experience as a Customer Service Representative and 2 years of work experience as Human Resource. I am very passionate about providing an excellent customer service experience by going above and beyond customer expectations. I am also great at navigating different software or system to find the best suitable solution to customer concerns. I am a team player and a reliable person. I am also a fast learner and always excited to learn new skills. I am not afraid or shy to ask questions and I love getting feedback from my superiors when it comes to my performance in my work.