Michelle Tingolos

Are staffing gaps, call-outs, and constant schedule changes overwhelming your agency? You’re not alone. Managing nurses, CNAs, HHAs, caregivers, and member coordination requires precision, urgency, and strong communication — and that’s exactly where I come in.

As an experienced Healthcare Staffing Coordinator and Nurse Scheduler, I help home care agencies and case management teams maintain full coverage, reduce disruptions, and ensure seamless coordination between clinical staff and members.

Instead of juggling last-minute call-outs, shift changes, and documentation issues, you can focus on growing your agency and delivering quality care — while I handle the operational details behind the scenes.

💡 Expertise & Skills:

✔️ Nurse Scheduling (RNs & LPNs – Case Management)

✔️ Home Care & Home Health Scheduling (CNAs, HHAs, Caregivers)

✔️ High-Volume Shift Management & Coverage Coordination

✔️ Call-Out & Emergency Coverage Resolution

✔️ Member & Family Communication

✔️ Care Plan Alignment with Nurses & Case Managers

✔️ Administrative Support & Documentation Compliance

✔️ Scheduling & CRM Systems (AxisCare, WellSky, Tebra, Trello, Asana)

📈 Key Achievements:

🔹 Managed 50+ caregivers and nursing staff schedules simultaneously

🔹 Coordinated care for 75+ active members weekly

🔹 Maintained 98%+ shift coverage rate

🔹 Reduced last-minute scheduling gaps by 30%

🔹 Managed 100+ daily communications while maintaining timely response standards

I understand that in healthcare, every missed shift impacts a patient. I work proactively to prevent gaps in care, ensure proper staff matching, and maintain smooth daily operations.

If you’re looking for a reliable Healthcare Scheduler who can keep your agency organized, compliant, and fully staffed — let’s connect and make your operations seamless.