Michelle Tan

MICHELLE TAN Virtual Assistant | Customer Service Specialist | Admin Support Hi! I'm Michelle, a reliable and adaptable Virtual Assistant with 5+ years of experience in customer service and admin support. I'm skilled in handling CRM systems, EMRs, calendar management, and client communication. I work fast, stay organized, and always aim to make things easier and more efficient for my clients. CONTACT 📍 Davao City, Philippines 📧-🌐 Linkedin.com/in/michelle-vtan7 SKILLS AND TOOLS Customer Service (Voice & Non-Voice) Administrative Assistance Appointment Scheduling & Calendar Management Microsoft Office & Google Workspace Canva (Basic Graphic Design) Asana Slack Monday Outbound/Inbound Calling Data Entry & Research Tech Savvy & Fast Learner EMR Software: Finale & Perfect Basic–Conversational English EXPERIENCE Virtual Assistant – Admin & Lead Generation Sand Stays LLC | Nov 2023 – Present VA – Scheduler / Intake / Customer Service Kalidad Consulting LLC | Jun 2022 – Oct 2023 Content Moderator – Facebook/Instagram Concentrix CVG Philippines | Aug 2021 – Jun 2022 Chat Sales Agent Delta Media / Media Flow | May – Jun 2021 Customer Service Representative (Voice) Awesome OS / Offsourcing PH | Oct 2020 – Apr 2021 Boarding Agent / Chandler PhilHua Shipping Inc. | Jan – Apr 2020 Owner / Hairstylist & Makeup Artist Mishy’s Salon | 2018 – 2020 Marketing Specialist Tanduay Distillers | 2013 – 2017 Brand Ambassador (Part-Time) Nestlé | 2012 – 2015 EDUCATION General & Executive Virtual Assistant Training KOM Academy & Virtual Work PH -) Basic Makeup Artistry Ricky Reyes Learning Institute, Manila -) Food and Beverage Services Saint Albans College of Technology, Davao -) Davao City National High School -) Assumption College of Davao -) Davao Christian High School -) Elementary (With Honors) Magallanes Elementary School -)